Kwanda M is my hero

My DSL line went down yesterday afternoon. Not sure why. It came back up again a few hours later, but the number on my line was now switched with another number and so while the DSL was syncing I wasn't able to actually connect to the internet.

Kwanda M to the rescue! At 20:15 last night I received an email saying that my Telkom line had been reset and it was now connected and syncing. I couldn't believe it! This happened late at night AND after Telkom had called to say that they would send a technician around some time tomorrow to look at the problem. Kwanda achieved remotely, at 20:15 what Telkom would need 24 hours and a technician to resolve.

This is the kind of thing that makes me love Afrihost and keeps me a loyal customer.