DH
Dirko H

1 reviews | Active since Dec 2010

24 Nov 2017, 10:50

Just plain bad Service!!!!!!!!!!!!

Enrolled for internet LTE-A service. Their system is supposed to debit 1 rand and generate a verification code on your bank account. This never happened. So had to get this manually done. It too several mails and phone calls to get it done. So I called to get the status. Call center agent said my account was not verified. I requested to speak to a manager and was put through to accounts after waiting for 15 minutes on the line. So the accounts guy indicated that my account had been verified, so I requested to speak to the sales manager. He could not put me through to the manager(in their own company?) an back to the call center. I am fed up with this @#!!@@ ********** None of these internet companies have any systems that work properly to address issues - they all are bad, waste your time and are not really interested in serving the customer. They are all the same. I am not interested in in their explanations anymore. I want service!!

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