. . . just ANOTHER bad review. Does Gian even care?

I recently moved house. I called about three weeks beforehand to ask how far in advance I should give notice to relocate my fibre. "Four to five days", they said. Submitted the request on Monday, 9 December. Received the usual acknowledgement emails, one of which included the sentence, "The average leadtime for installation with Frogfoot is 1 week." Yeah, whateva! Afrihost and Frogfoot are so out of sync, they might as well be on different planets. After 8 days I followed up, only to be told I will have to wait until early January when businesses are open again! ***? I work from home. Internet is essential to me like meat is to a lion. Thank God for Anlerie at MARS in Mossel Bay. So friendly and helpful, and yes, she actually called back like she said she would!! Somehow she pulled a rabbit out of the hat and managed to reschedule my connection to the last working day of the year. Afrihost's service absolutely pales. Trying to compare it would guarantee your immediate banishment to hell. Run away now before you're seriously burned🔥❤️🔥