ZM
Zehad M

1 reviews | Active since Feb 2010

28 Feb 2015, 17:31

It might be time to report you

<br> <br> Afrihost <br> <br> Please confirm if you are *****ing or just not bothered?<br> <br> I have been logging support tickets one after the other with Afrihost, I have been paying for their 100GB+100GB 10mbps package for a while now and my line speed just gets slower and slower. Support staff don't seem to know how to handle these requests, as they just request you to do a speed test, after they recreate the port and that's the end of it.<br> <br> I am now beginning to feel like ISP providers are making a ton of money off people who just have to deal with slow line speed, while paying for something that might be double the cost.<br> <br> Moreover, if they cannot correct it once you have logged a complaint, they suggest you downgrade

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Replies (1)
Afrihost.com
Afrihost.com's reply02 Mar 2015, 10:37
Official
Hello Zeehad,

We apologise for the problems you have had with your speeds.

Our team will be in touch to assist with your query. We apologise for the inconvenience and frustration caused.

We apologise for the problems you have had. Our team will try their best to assist. Please work with them to resolve this issue.

Regards
The Afrihost Team