Internet price goes up as service declines

I Have been with Afri host for almost 4 years.<br> My account has never been slowed down, never been off, never had a problem, until 2015 !<br> <br> <br> Now I have to upgrade my account and pay you more, because your service has gone down the drain. The toilet drain in case you were wondering <br> After calling your call centre every day for 2 months to complain about my slow internet, I have finally given up, I decided to upgrade and pay you more so you can give MTN my hard earned money so you can pray to get your service anywhere NEAR the level it use to be!<br> But yet your agents even fail to do this. We asked for the upgrade and is still waiting for someone to help us. In fact now your staff is too *********** to even do what they have been recommending for 2 months.<br> <br> Since you merged with MTN your service and your internet lines gets worse by the day! I understand that you made a bad business decision, but I suggest you get your act together and try and retain customers in stead of alienating them by switching off their internet for 3 hours at a time because you made a mistake on my line. <br>