MN
Mlungisi N
1 reviews | Active since Aug 2014
14 Feb 2015, 11:39
Internet not working for over 2 weeks
My mobile data stopped working over 2 weeks ago. I logged a fault and client services has been sending me up and down. They have not given me feedback in almost a week a week and I'm stuck paying for a service I cannot use.
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Replies (1)
Afrihost.com's replyOfficial
16 Feb 2015, 09:24Hello mlungn01,
We are sincerely sorry that you are having such a poor experience.
Thank you for taking the time to chat to us this morning. As per our telephone conversation, we will give the agent you are dealing with an opportunity to resolve this for you. At present it does seem that the SIM was connected overnight and moved data.
If you would like to contact us regarding this complaint, please email ***.
Kind regards
The Afrihost Team
We are sincerely sorry that you are having such a poor experience.
Thank you for taking the time to chat to us this morning. As per our telephone conversation, we will give the agent you are dealing with an opportunity to resolve this for you. At present it does seem that the SIM was connected overnight and moved data.
If you would like to contact us regarding this complaint, please email ***.
Kind regards
The Afrihost Team
Best regards,
Afrihost.com's reply16 Feb 2015, 09:24
Official
Hello mlungn01,
We are sincerely sorry that you are having such a poor experience.
Thank you for taking the time to chat to us this morning. As per our telephone conversation, we will give the agent you are dealing with an opportunity to resolve this for you. At present it does seem that the SIM was connected overnight and moved data.
If you would like to contact us regarding this complaint, please email ***.
Kind regards
The Afrihost Team
We are sincerely sorry that you are having such a poor experience.
Thank you for taking the time to chat to us this morning. As per our telephone conversation, we will give the agent you are dealing with an opportunity to resolve this for you. At present it does seem that the SIM was connected overnight and moved data.
If you would like to contact us regarding this complaint, please email ***.
Kind regards
The Afrihost Team
Best regards,