1 reviews | Active since Oct 2013
Internet Drops / Slow and Hangs
After my ADSL line came back up after 2 weeks I now have intermittent network connectivity. My Network Hangs and is very slow and it looses connection as well. When I browse the Internet my link just drops and then the Internet light on the Router goes off. I then have to reboot the router for the line to come up. this happens all the time and I have to reboot whenever I am using the internet. I tested it while the internet light was on without browsing but after a while the light goes off again. <br> <br> This has now become very frustrating as I have endless problems with my ADSL. It always goes down and you can see that by the history of my calls logged. It has been down for 2 weeks and is no inoperable for another week. and I have to pay every month. How much longer do I have to work with this type of connections. If this doesn't get sorted and I don't get a stable connection in the future then I will have to cancel this service.<br> I do understand that this is Telkom's problem as well BUT I never get the proper service I deserve. <br> <br> Please sort this out so that I can make use of my ADLS service.
Thank you for taking the time to have a chat with us over the phone.
As per our conversation, we can confirm that your connection has been affected by cable theft and that technicians are currently busy addressing the issue. We have escalated your fault reference number with Telkom and we are awaiting further feedback. We would like to apologize for any inconvenience this may have caused and for any lack of communication which may have added to your frustration.
Please feel free to contact us on *** if you require any further information or assistance.
Regards,
The Afrihost Team
Best regards,
Thank you for taking the time to have a chat with us over the phone.
As per our conversation, we can confirm that your connection has been affected by cable theft and that technicians are currently busy addressing the issue. We have escalated your fault reference number with Telkom and we are awaiting further feedback. We would like to apologize for any inconvenience this may have caused and for any lack of communication which may have added to your frustration.
Please feel free to contact us on *** if you require any further information or assistance.
Regards,
The Afrihost Team
Best regards,
