internet down for 7 days and ongoing

Phoned and logged calls for down time. Had no reply.

Phone again and complain. They going to send a technician to have a look at settings.

What the hell? I keep telling them that the sim is not active. You tell me they cant see that from their side? How long do you have to wait for service? They going to waist time sending someone out and then after that I'll need to wait for the sim card to be shipped of if they can active the one i've got.

I'm testing this device with sim in Newton Park where we got the strongest signal and still dead.

:-(