Internet connection - EXTREMELY UNHAPPY CLIENT

<p>We have signed up with afrihost a month ago because we have read and were told they are the best when it comes to customer service.</p> <p>But no... We had the telkom line activated and gave this to afrihost to start the internet activation process as they advertise that they will take over the telkom line. We were told that this could take up to a month. And it has now been a month. My husband tried to call them to find out what is going on but they can not give him a clear answer as to what the delay is. Yesterday he sent them an email to find out what is happening and the reply we got is that according to what they see most people are using what ever method of connection in our area? WHAT? and then they add " on the exchange there is only 2% port available," because there is so little port available they add " this is going to make things difficult for us because they are not sure when they are going to get space for our line to be connected?" (I MEAN WHAT SERVICE IS THIS) To add, the telkom line was up and running the day after telkom was there to connect the land line... I am extremely unhappy with the service we have received from AFRIHOST and for a month they could not give us any reason as to why the internet line has not been connected and today they tell us there is no space for our line?</p> <p> </p>