****ING PATHETIC TECHNICAL SUPPORT

4 days of back and forth with Whatsapp support and **** poor service from Technical Support.

In the span of one night I have asked to be called 3 times and NOT ONE ****ING person can call me back to tell me why my aunts Fibre account is not active, same bull**** excuse, can't even use activation.afrihost.com because guess what? THE ****ING LINK DOESNT WORK! Whether on wifi or network cable directly plugged into the PON.

Trying to assist my aunt who is not tech savvy to setup her router and instead of calling me like I ****ing asked, I get some bull**** email with an FAQ on how to setup a router.

How the **** do I send that to my aunt when I have mentioned on NUMEROUS OCASSSIONS, her ****ING ROUTER LIGHT IS RED.

Her ROUTER IS NOT ****ING CONFIGURED.

Must I first stoop to a rude level before Afrihost does something.

I will be escalating this to your CEO.