*****ing my money for service i DID NOT receive.

The worse possible service that I've ever received in my life. Your money gets taken for services not supp****, ticketing system doesn't work. When you log through clientzone tickets get closed without ANY feedback. I've spent hours and hours on whatsapp chat lines, phoning and emailing. I had NO fibre for a month, the router was configured incorrectly that was supp****, i had to return it...ended up waiting two weeks, got it back still it wasn't working. I was however still billed for this entire month of having absolutely no service.

Eventually a consultant found a way for us to get into the router - it was completely set up on another network and no one knew the password. I then found the password and the person name and surname that the router actually use to belong to - i even supp**** this name and surname to Afrihost with the person's number.