INFERIOR CUSTOMER SERVICE

Total monthly usage on my fibre usage is showing extraordinary high figure, however daily usage adds up to a much lower figure. I was advised to email ***. I have done so on 3 occassions and a further 2 where this address was copied and to date I have never received a single response. Tried emailing Gian as well, but all I got from him was what turned out to be a generic message. Still waiting after 10 days for his promises in the generic mail. I chose to pay more thinking that Afrihost's customer service was superior, however this company has turned out to be a complete waste of time. I will be taking my business elsewhere very shortly.