DS
Darren S

1 reviews | Active since Jul 2011

19 Feb 2015, 16:24

***********, ***** who fail to deliver

I have now placed my 8th call in 3 days with the call centre. After the last commitment to call me back with feedback, i found myself having to call back again! Gian Visser, Brendan Armstrong and Peter Meintjes it might be time to actually take some involvement in the customer care side of the business, fire your pathetic staff and actually maybe try regain the what was once \exceptional"service you once delivered. After singing afrihosts praises for many years and referring many clients"

0
Replies (1)
Afrihost.com
Afrihost.com's reply20 Feb 2015, 06:45
Official
Hello dsheer,

We apologise for the poor experience you have had with us.

Our team will be in touch to discuss the problem you are experiencing. We apologise that your encounters with our support team have not been pleasant or yielded the results you expected. We are sorry for this.

The team will work with you in trying to resolve the problem you are having. We are sorry for the frustration caused. Our team will do their best to assist you.

Regards
The Afrihost Team