*********** assitance with Afrihost mobile data

I bought a 3 gig mobile bundle for my MTN sim card on the 27th July 2015. In the email it stated I had to wait between 24 and 72 hours before my sim card will be provisioned on the MTN network. on the 30th July I still had no service and decided to check with Afrihost (as they suggested in the initial email). I sent an email stating my problem and they rep**** with a copy-and-paste of instructions, from their website, that I should apply to my phone. THAT was their so-called \solution". I rep**** telling them that in my previous email it clearly states that I already tried this and what I asked was what the status is on the provisioning of my sim card. In my response I even included what my current settings were and if they were correct and to this day I have not gotten a reply. I sent that email on the 31st July at 9:49AM. I refused to get billed for this product if I am not going to be able to use it. I can supply all emails if necessary."""