Incompetence

I have bee trying to split my account in 2 so that I have 2 different debit orders. I have been dealing with you for 2 months and I still get debited the full amount. I have dealt with 4 different people and you are still unable to solve this. You are quick to sell a product but so *********** to fix it. <br> I have wasted so many minutes on the phone and sent so many emails but still you cant resolve my issue which is really simple.