Incapable of getting a Fibre line online, yet happy to bill you.

I ordered a Fibre line around 2 months ago. Installation was completed and they started billing me but it has never worked. The service light never came on. Metrofibre came to fix it, damaged the cables at the bottom of my street and has done nothing to get it sorted out since then. Avoid Afrihost. Avoid Metrofibre.