******** AfrihHost

I've been waiting for my service to reconnected, since the 23rd June 2017, I've followed all the procedures, from paying the outstanding fee after the debit order ran, filling in the online form, attaching all the required documents, using the Whatsapp Service and e-mail communication with the accounts team. but up until now, my service is still offline.

My WhatsApp messages are being ignored now. No response to my e-mails. R1623 has been paid so far but there's no service available on my router.

Can I get my money back so I can go somewhere else where I can get good service?