IF YOU THINK YOU ARE PROVIDING CUSTOMER SERVICE... THINK AGAIN

Please explain to me why do we have to call you as a service provider to find out what we need to provide you when we have already signed up for the online offer. We have placed our order on the 29th of September, and was told 3-7 days and we will have the router delivered.... Well Afrihost your customer service stinks. I had to hold the line for nearly an hour to be advised that you still need my ID document as proof to activate the account... why didn't you ask me that on the 29th of September already.

Then thanks for nothing, got cut off by your call center agent Theo after holding for an hour, and then don't have the decency to call me back or my partner. It all started with Afrihost being in breach of their own agreements by only placing our order the 4th October, a week later. You are f...ing quick to take our money but when it come to customer service... don't know who is worse, you or Zuma as their is no service. Your so called courier company that you uses for the deliveries... well let's just say that explains why your service sucks like that as well, as they confirmed my address for delivery at my office which i was waiting for, however only to find out that you decided to be so stupid and deliver in Cape Town... HELLLLLO did Randburg move over night to Cape Town...

Then let me start with your online website... hello it does not exists. Trying to use your online chat service which you promote over the telephone...guest what stupid it does not work. I am expecting for someone to call me back... Seriously get your act sorted...