1 reviews | Active since Apr 2017
I wasn't going to complain, I never do or have but Afrihost really has me bitter
<p>Afrihost, started out great a long time ago and kept amazing me with great service and excellent products.</p> <p> </p> <p>I have recently around two months ago had, Account Issues, Unneccesary Billing and Debit Orders that could rather have been taken off at the end of the month (meaning every extra debit adds unnecessary charges) and really slow email and slow hosting and my Mobile Internet packages has been a complete nightmare with the SIMS cancelling itself every other day due to MTN and Afrihost's clear hate for one another. And then, that service, oh Afrihost's (we don't give a ****) attitude and also those Super AfroPros that treat every customer I have spoken to like they have no knowledge of anything. Yes of course not, this is why we pay you Afrihost. To take care of things but you guys act like Pros but have no idea!</p> <p> </p> <p>I recently started moving my 7 Hosting Packages and Mobile Accounts over. My first website I couldn't afford downtime which is the only reason why I did it. Do you know that I didn't know how bad I had it until I moved to a new Service Provider?</p> <p> </p> <p>I moved to the new provider and suddenly my speed on the Website has dramatically increased. I don't have down time anymore or slow email response and I didn't have to pay for my SSL Certificate at my new provider. With Afrihost I got charged for what I now know is a paid version of the same thing...SSL Certs come in two forms, paid and free (just look it up)... Afrihost charged me for that AND then I still had to go ahead and pay for a Dedicated IP on a monthly basis.</p> <p> </p> <p>So with Afrihost, with everything added up I almost paid double for my Hosting Package with them, **** service (or rather no service with a grin on their face) and slow email and a super super slow website!</p> <p> </p> <p>My new Hosting has been excellent and Afrihost Sucks!</p> <p> </p> <p>I mentioned all my issues before and have sent numaral complaints and not once, just an apology!!!!!!!</p> <p> </p> <p>I am happy to say today that all of my Hosting Packages and Broadband service has already been prepped and I will be rid of AFRIHOST THE END OF THIS MONTH IN APRIL!!!!!</p> <p> </p> <p>Thank goodness and PEOPLE, A WORD OF ADVICE.... There are excellent companies out there, don't settle for these RED CLOWNS.... They are really are a bunch of idiots.... I believed in them 8 years ago because things went well and I have around 10 Family and Friends that I have personally refered to them and this is how they treat customers? ***** THEM, YES AFRIHOST, ***** YOU, you too GIAN!</p> <p> </p> <p>Also, maybe it has something to do with the MTN VS AFRIHOST buyout recently where according to press, Afrihost bought back their share...I wonder why, also, I wonder why us customers have been paying the price.</p> <p> </p> <p>I thought I was possibly the only one, but looking at the 500+ HORRIBLE reviews that match my issues I had with them, I now feel happy to post this ****py review and I am a business man, a customer is your reason for being in business in the first place. Gratitude is important!</p> <p> </p> <p>Oh, lastly, ***** YOU AFRIHOST!!!!!</p>
