I spent 3 hours being given the runaround

I spent 3 hours being given the runaround. My card number changed which I updated on client zone and on payfast. When I contacted Afrihost, this was the 3rd interaction on their WhatsApp line where they said the can't help me, I must contact payfast and they in turn told me to contact vumatel who then said contact Afrihost and they gave me the same story despite me telling them I have on previous occasions managed to resolve this with Afrihost. Clearly the WhatsApp and client service people are not trained or are just *********** and lazy. I dealt with a Reece M and a Beverly M and got nowhere with these imbeciles. I called in more than an hour later and got the lady to do a forced debit. Train your people properly coz they're either just lazy or don't know what they're talking about