1 reviews | Active since Mar 2009
I need my account to be sorted out PLEASE
I app**** to get 8mb uncapped premium BUNDLE.<br> There were some issues getting the line released from Telkom and a bunch of confusion but to be honest, the support I got from Afrihost was satisfying, thank you for that, we got it working.<br> <br> BUT, because of how your systems tie together with telkom, the billing has changed. According to your systems I can only sync at 4mb but we all know 10mb works fine as well. It lists on my account as a 4mb line with an 8mb uncapped package. My line syncs at 8mb even though the site says 4mb.<br> <br> Some how I need to pay R907 for the second month in row for a product that cost R697.<br> <br> This is something that your callcentre agents cannot fix<br> I have left 2 msgs and sent 2 emails for Nekita to get back to me, nothing.<br> Please get someone to handle this.<br> <br> I need to be billed correctly asnd credited for over paying.
