I have been without Internet for 9 days now and I call everyday and all the time they keep asking me to send them pictures of the ONT and router and other times saying it's an Openserve issue but for over 9 days now I am still without Internet and I am st

I have been without Internet for 9 days now and I call everyday and all the time they keep asking me to send them pictures of the ONT and router and other times saying it's an Openserve issue but for over 9 days now I am still without Internet and I am still paying for it. Such nonsense