I guess I am re-locating to the moon!!! NO SERVICE LEVEL!!!

On 17 March 2026, I logged a call to re-locate my fiber to new location. (to take place on the 30 March 2026...... We are currently still waiting for the installation of this line. I have been on the call with Afrihost trying to get this resolved however today I get an Email stating that Vuma is struggling to get hold of me to arrange the installation however no miss calls on my side. I really am so frustrated with the service, as this is not how you treat your customers.