How the mighty have fallen. Good service gone sad.

I used to tell everyone how great Afrihost's customer service is. Now I am looking for a new ISP. I migrated my line management from Telkom to Afrihost, being assured that I would only pay extra at the end of the month. Not a day later the extra amount gets debited from my account. Then my account statement finally comes. The bundle was never processed and my account is for a lot more than it should be, with the line and data as separate items, I was assured that this would not happen and that the bundle was loaded.<br> When I contacted them I was again told \there is nothing we can do you will just need to pay the extra amount and hope it's fixed next month\"<br> I feel like the support personnel have now blatantly **** to me twice. And the company is all too happy to just take my money unfairly and ignore me.<br> <br> In addition to this, since the migration my line speed consistently drops to almost nothing, and on regular occasions the connection just disappears completely.<br> <br> It is sad that what I used to believe is the best ISP in the country seems to have started to lose the plot and become no different than those they once strived to be better than"