Horrible service

My fibre line was damaged on 23 August 2021. After numerous requests, the line still had not been repaired by mid October. I had to pay the monthly subscription, though. I therefore decided that paying R777 for no service or product is not worth it. I therefore cancelled my line at the end of November, only to by informed that I had to pay a R999 disconnection fee. No one at Afrihosts really wanted to help. The problem was just passed from agent to agent without there ever being any resolution.