Horrible service

Absolutely horrible horrible service, it's now day 3 without connectivity, since Monday I've been having to reach out to customer support to get to the bottom of what the issue is and nobody seems to know, all the troubleshooting done over and over for 3 days and still nothing. A ticket was logged with VUMA on Monday and I was told a technician will come out. VUMA closed the ticket and updated to resolved but still I don't have internet. Again another ticket logged and again they closed it. Yet again now Wednesday another ticket logged and I'm told I have to wait to wait for VUMA to fix the issue, I don't pay Vumatel I pay AFRIHOST!!! if this is what you call customer service it's absolutely pathetic to say the least. I work from home missed out on days of work, unpaid hours due to not being able to work and still now heading for day 4 my internet is still not up and NOBODY CAN TELL ME WHY!!!!!