Horrible Service

I feel the service I have received is appalling. I use Afrihost for mobile internet, that one day decided to stop working. I called Afrihost, thinking i reached my cap, only to be told i still have sufficient data. After dealing with consultant at the call centre (who is clearly unskilled), i was told we need to reset the APN, we did this THREE times and it was still not working. I was told she will speak to the supervisor and call me back, which did not happen. After calling the following day and speaking to ANOTHER consultant, i was told that the system had a glitch and that when they refreshed my account (who knows why they refreshing my account) it cancelled my account. They then said, they will manually reactivate my account and it will take 24 hours \This is the best we can do for you sir."Two days go by with no internet"