********** service from Afrihost

I have had the most ********** service from Afrihost over the past month.

On May 12th, I first reported an intermittent connection on my fibre line. This happened after Vumatel had come to our premises to move the ONT box. Since then, we have had about 4-6 hours of no connectivity EVERY DAY, despite us calling Afrihost numerous times, logging calls, and attempting to escalate the issue. It is now exactly a month later, but I am told every time I call that they are "still awaiting feedback" from Vumatel, and that they cannot contact Vumatel directly for them to come to our premises and address the problem. I don't understand how this can possibly be the case, and moreover, this is not acceptable because: 1) I am still paying for the full service despite all the lost connectivity every day 2) I'm spending close to an hour every morning trying to restore connectivity, when I could be attending to my business. 3) Fundamentally, I am an Afrihost client so it's not my responsibility to get into the details of how Afrihost manages its relationship with their cable providers

Please can someone out there recommend a better ISP?