********** service

Since inception of my service from Afrihost I have had the most terrible experience. The connection in a 50/50mbps fibre line is always cutting off! It doesn’t reach signal throughout my townhouse despite having two routers and is always throttling on an uncapped line. The consultants on WhatsApp also lie about logging faults and loading it on the system because when I call for feedback I’m told there was no fault logged or ticket number. Cancelling after one month of ridiculous service as I barely got the service I paid for with it not working half of the time and am expected to waste hours troubleshooting every other day!