Home of pure internet mediocrity

I originally was going to write a long and potentially expletive filled rant but Afrihost just isn’t worth it (the review is longish but trust me I have toned down my seething rage in the below).

This is a company that claims to be the ‘home of internet joy’ but:

- doesn’t have any helpdesk/call centre after 5pm. So basically if your net goes down after that you’re up a creek with no paddle and no tech support (and this happens fairly often). The only support between 5-7pm is twitter and their handle is filled with gems like ‘how many times did you fail your drivers test before passing? Who cares just make my internet work - doesn’t communicate when there is an outage of any sort (but they communicate very swiftly when your monthly statement is available). Seriously even their own webpage and app aren’t up to date when it comes to outages - claim not to shape or throttle their data yet I regularly check my speeds and get download speeds of like 5-7MBps on a 50MBps line when there is no activity on the line besides the speed test

Basically this company’s goal seems to be to subjugate users to accept ‘pure internet mediocrity’ for a R1,000+ a month.

A lot of SA ISPs are sub-par but Afrihost really do strive to push that bar lower every day. Try a different ISP and save yourself endless frustration