PP
Prishani P

1 reviews | Active since Sept 2018

21 Sept 2022, 14:05

Here we go Afrihost...

Here we go Afrihost so you can not tell em I sent I didn't send a message after you deleted it. Maybe note that I have screen shots of all this and emails for evidence. 1. You made it seem like I did not want to pay - Paid in full and upfront 2. You made it seem like a service issue and delivery of hardware - sorted 3. Now you tell me the installation done a month ago was incorrect? Funny how your story keeps changing. I have no idea which business would put up with your ****ty services. - Maybe that is why you have to spend so much on Marketing...

Here was my last email in asking me whether my problem was resolved:

NOT IT HAS NOT

I am now laying a formal complaints for infringment of my time, money, and resources!

I am laying a formal complaint with FNB for use of funds without service which is theft. I will be submitting a formal complain with SAPS and I will be submitting this email to EVERY social media outlet and complaints baord I can find because I have had enough!

Your so called team montioring the lines took 30 mins to put me on a call with a manager who then acted like she couldn't hear me and hung up on me twice! Your customer service and resolution center is sickening and appealing!

I do customer service for a living! I work with corporate comanies daily! I deal with millions on a weekly basis! Do me a favour and look at my profile and tell me if I'm lying. I will also be adding metro fibre to this complaint.

You FORCED me to pay money and outlay costs and acted like you were helping me? It have been nearly a month and NOW I am told the install was done wrong??? What the hell is wrong with you people!

I am more than happy to take this to get judicial system as well, I ahve the funds to make sure you never ***** or push aside a customer again!

I HAVE HAD ENOUGH! I AM REPORTING THIS TO FNB AND SAPS TODAY!

0
Replies (0)