tD
toriq D

1 reviews | Active since Jul 2013

26 Aug 2015, 18:30

Help

One the 13.08.2015 i recieved a email stating that my services has been activated,i was so excited because they have exceeded my expectation with the 28 turnaround time.I went and checked my internet connection i had no service.<br> <br> I called up afrihost they informed me that they will log a fault with telkom as the problem sits with them,i was told that this fault will be resolved by 19.08.2015,on the 20.08.2015 i decided to call up becuase i still had no service,I was told by a manager 'mr daniels i will call you back in a bit let me investigate,i was so eager to get help i rep**** and said yes sure i will waite for your call.<br> to my suprise i got not call back,i called up on the 21.08.2014 at about 8:30 and demanded to speak to a manager becuase now i was left in the dark-I got to speak to a senior supervisor,that assusred me Mrs daniels i will keep you in the loop at all times,Guess what?I got a call from him on monday morning saying stephan one of his manager will be in contact with me after speaking to telkom nad i have not heard anything from afrihost-i am fed up of dealing with <br> <br> <br> There after a schedule payment went off on the 14.08.201 <div><br></div><div><em>(Report edited by Hellopeter.com)</em></div>

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Replies (1)
Afrihost.com
Afrihost.com's reply28 Aug 2015, 16:09
Official
Hello mogamat toriq,

We would like to extend our sincerest apologies for any inconvenience caused during the sign up of your line and the subsequent fault which is preventing you from connecting.

We can assure you that our team are currently working on resolving the matter and will be in contact with you shortly.

Please feel free to mail us on *** for any further information and we will be happy to assist.

Regards,
The Afrihost Team

Best regards,