Hell from afrihost and Openseeve.

This company fails to fulfill their promises and seems unable to grasp my situation despite multiple explanations. They've initiated two tickets, both canceled by the OpenServe who manages the area where I live in in a freestanding house divided into units. My landlord has a fiber line, and now I require an additional ONT in my unit. Despite speaking to Afrihost advisors, Sihle, Dineo M, John.R, Kamohelo.M, I've received no assistance. I have more than 10 open tickets, and Afrihost took money for a router that's now just a useless ornament collecting dust. They've started ignoring my emails, and Preshen Chunylall from OpenServe falsely promised to resolve my issue on 6/12/2023 and visit the next day due to weather conditions, only for my second order to be canceled with no visit from the outsourced engineer.