MS
Miguel S

1 reviews | Active since Apr 2012

02 Feb 2016, 14:34

Have no access to any of my services

I cannot understand how Afrihost manages to stay in business when every time they upgrade their internal systems we have unending issues connecting to the world.<br> <br> Since Sunday I have have unending issues connecting to the network. I hold 3 accounts with Afrihost - 2 DSL accounts and my wife has the new mobile SIM contract.<br> - I cannot sync on either of my DSL accounts at the right speed and the data accounts keeps logging out<br> - My wife migrated her MTN prepaid to Afirhost mobile on 1 Feb. Today her account is reflecting as depleted and even though Afrihost clientzone says she has 12GB of data she cannot connect. When she tries to connect on 3G she gets an MTN error stating that she has no data.<br> <br> My wife works from home and is currently stranded without any option to connect to the world.<br> <br> I have phoned the Afrihost service centre and log calls numerous times in the last 2 days. The service I'm getting is just not getting any resolution.<br> <br> I'm really in all minds to migrate all of my accounts to Axxess and figure out a way to get off the Mobile SIM account as Afrihost has really let me and my family down.

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