CK
Chana K
1 reviews | Active since Jul 2015
31 Jul 2015, 10:20
Have done nothing
Our ADSl has not been working for 3 weeks! Afrihost had done nothing but charge our credit card for Internet we can't use, and when we call to ask why nothing has been done, the answer is always the same... \We have escalated it". What pathetic service"""
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Afrihost.com's replyOfficial
31 Jul 2015, 14:06Hello Chanikaz,
Really sorry to hear about the downtime here. After following up with the fault for you, we can see that our team has followed the escalation processes and have managed to have a tech assigned to the fault earlier today.
Telkom will be in touch to confirm the details further, we're confident the fault will be resolved soon.
Have a lovely weekend.
Regards
The Afrihost team
Really sorry to hear about the downtime here. After following up with the fault for you, we can see that our team has followed the escalation processes and have managed to have a tech assigned to the fault earlier today.
Telkom will be in touch to confirm the details further, we're confident the fault will be resolved soon.
Have a lovely weekend.
Regards
The Afrihost team
Best regards,
Afrihost.com's reply31 Jul 2015, 14:06
Official
Hello Chanikaz,
Really sorry to hear about the downtime here. After following up with the fault for you, we can see that our team has followed the escalation processes and have managed to have a tech assigned to the fault earlier today.
Telkom will be in touch to confirm the details further, we're confident the fault will be resolved soon.
Have a lovely weekend.
Regards
The Afrihost team
Really sorry to hear about the downtime here. After following up with the fault for you, we can see that our team has followed the escalation processes and have managed to have a tech assigned to the fault earlier today.
Telkom will be in touch to confirm the details further, we're confident the fault will be resolved soon.
Have a lovely weekend.
Regards
The Afrihost team
Best regards,