HATE THIS NETWORK

I have been sitting without WiFi,MTN LTE, since yesterday afternoon. I've been told to shut off router for ten mins, now reset router and STILL NOTHING IS WORKING. I have to buy data now from my own funds whilst I have gigs on my wifi which I cannot access cos it.just won't connect!!!!! Sort it out now!!!!!!! And the funny thing is if you check.on the app it says we are not experiencing any lte issues...really????then what the hell is happening with.mine!!!!