NM
Ntokozo M

1 reviews | Active since Oct 2019

19 Jun 2025, 12:43

Happy with Afrihost WhatsApp agent Imphile D :)

My Vuma Wifi, which I get through Afrihost has been extremely poor despite upgrading to a bigger package and using an Wifi extender for downstairs. For this reason, I am seriously considering moving away from Vuma however this is not about that Vuma, its about the service I received from Afrihost online assistant, Imphile D.

I just want to give a shout out to Imphile D for his/her assistance on WhatsaApp earlier. He/she was so kind, and refreshed my network including prompting me to upgrade my firmware and adjusting my setting on the router. Went as far as sending step-by-step guides on everything, waited patiently for me (I felt bad because we were online for an hour+), he/she also sent me instructions to fix my booster. My network does appear to be more stable after this assistance and I really appreciate it.

Hope Vuma gets its act together. For now, all good.

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