Happy Customer

Been with Afrihost a few years and rarely had issues with my Fixed LTE. We moved into a Fibre ready area, I cancelled the LTE after two months of moving in and app**** for Fibre on 1 April 2021. I was requested to make payment on 2 April which I did. After the Easter weekend I did a follow up for installation and was said by the ISP that Vuma reach will contact me for installation. On the 5th working day I contacted Afrihost again to notify them I have not heard from Vuma. After that call I received a call from Vuma requesting to do installation on the 6th working day. Installation was made and my internet went live on the same day. It is now after month ago and not a single issue with internet. I would advise anyone signing up make sure your contact details with address is logged correctly as a single spelling mistake can put your location in a different city/province. Unfortunately there is no contact details for Vuma Reach regarding installation once payment was successfull. So I would also advise to do regular checkups with your ISP after 2-3 working days about installation. Keep them on their toes! So far I am a happy customer.