Great Internet until you need Customer Service - then NOTHING...
<p>So Afrihost is awesome if everything is going good.</p> <p> </p> <p>When there is ANY trouble, it is IMPOSSIBLE to get service out of Afrihost. </p> <p> </p> <p>Live Chat - NON-EXISTANT. A MYTH. I have never been able to actually connect, as the only response on Afrihost's website when initiating Live Chat is: </p> <p> </p> <p>Please leave a message.<br />All of our support agents are currently busy. Please leave a message or try again later. Thank you.</p> <p> </p> <p>I've never seen anything else. </p> <p> </p> <p>Now trying to call - started holding 18 minutes ago, promise of estimated hold time of 20 minutes. Currently the "revised"estimated hold time is still more than 10 minutes. How many call centre staff can there be if this is the case?</p> <p> </p> <p>Working from home with absolute requirement for constant connectivity - and now can't get work done and have to sit on phone forever to even get to talk to Afrihost. Costing me dearly...</p>