Great fibre service with low downtime, HOWEVER...

Great fibre service with low downtime, HOWEVER... Fault reporting is a major hack to do. Our connection occassionally glitches & goes offline for a minute or two & then reconnects. This is impossible to report using Afrihost's standard method of troubleshooting, & to be honest I don't have time to plug into the router & test (Which would prove nothing in this instance). Rather Afrihost should offer an aggregation fault reporting system where users can report faults & once enough users in an area report the same or similar fault, Afrihost can see there is a problem.

Last, while not exactly Afrihost directly, the Aginet App for the EX511 router is very slow to load to check stats.