generally friendly staff but cannot recommend this company.

generally the staff at Afihost is very friendly however it has been 16 days since the last time i was able to utilize the service as there is absolutely no internet connectivity.

Now i have been on the phone with Afrihost almost every day from the 15th of March trying to resolve this issue but to no success. i have had multiple fault reference numbers opened and they just get closed 2 days later with there lines department insisting that everything is working ... every time i call Afrihost no one seems to know what to do to fix this problem and they just have me repeating the same procedure, switch this off switch this one reset that reset this.

So with this experience and ongoing pain trying to get internet reconnected i simply cannot recommend this company as it seems they are not interested in really trying to fix the problem.

A side note, im still paying for a service they are not delivering to me... i will update this review as soon as there has been more progress to the situation.