FURIOUS AND FRUSTRATED AT PATHETIC SERVICE FROM AFRIHOST

To the lofty Directors / Senior Managers @ AFRIHOST

I write with immense FRUSTRATION, FURY, and DISAPPOINTMENT as another business joins the inept, self-serving, money first, group of businesses.... who treat their customers as though we are third class imbeciles, that hide behind their call centres who have been instructed (by their lofty directors) to dish out platitudes with a patronising attitude to their paying customers, seemingly annoyed as to why we (customers) have dared to crawl out of our rock to bother...or should I say .... challenge them to deal with our genuine complaints, regardless that the call centres all the way up are incapable of answering any questions/queries that are put to them... except to respond from scripted response as though they are new age robots that are still waiting to be programmed with the finer qualities of the human race. Perhaps the lofty Directors and senior management are the latest robots waiting to be fine tuned as well!!!!!!@$@!

They lie about connectivity issues being on the website for customers to see...not true... disregard the fact that we have business that rely on our connectivity to operate.... and just drops your call when they run out of scripted responses. All the while not one of you are offering an alternate solution to so many of us who are reliant on your (LACK OF) connectivity with MTN.!!!

Well.... let's see which of the lofty robots have the human components of courage, decency and wherewithal to actually pick up tbe phone and call me but not before they have REAL.. GENUINE answers or solutions to the issue ...in order to assist their paying custoners!!!!!!!!

My cell no is ****** .... do yourselves a favour.... look up my profile so you can see (well don't know if robots can read yet) what the issues are.... and I believe this is affecting the majority of mobile clients@!!!!!