1 reviews | Active since Mar 2014
FULL OF EMPTY PROMISES TO SHUT YOU UP
When is signed up with afrihost, they couldn't get my line working. Spent hours on the phone with tech support. Neary 4 hours on the phone, and a full day later one bright spark noticed by line have never been verfified with telkom. This after, I had been told to my a new router (R800, not neeeded, plus fuel and phone bills)<br> I complained to Management (S****hen Govender) and asked why the staff were not trained to pick this up. He apologized sincerely(or so I thought) and said he would organise 3 months free internet to make up for the mess up. I agreed to these terms. Since them I have been debit ordered TWICE! I have been in contact with Mr Govender and other represetives via email and the BUCK KEEPS GETTING PASSED! He claims to have handed it over to accounts, who claim to have heard nothing and refer me back to Mr Govender - who is now not responding to my emails.<br> No pure internet joy here, thats for sure! maybe I should take them up on the offer of cancelling and getting double my money back!
We apologise for the broken promises on our end.
Your account has been credited accordingly until the end of July. We apologise for the frustration and poor service you have received from us in resolving this problem. If you have any further queries, feel free to contact us at ***.
Regards
The Afrihost Team
We apologise for the broken promises on our end.
Your account has been credited accordingly until the end of July. We apologise for the frustration and poor service you have received from us in resolving this problem. If you have any further queries, feel free to contact us at ***.
Regards
The Afrihost Team
