1 reviews | Active since Jan 2017

22 Jan 2017, 11:37

Frustrating ADSL line

<p>Since I subscribed with Afrihost(Tue, Mar 1, 2016 at 1:07 PM) I'm constantyly encountering problems regarding line speed and internet conection with my DSL line... Every 2 to3 weeks I battle to get my line working between Telkom and Afrihost which usually takes Telkom1 to 2 weeks if not longer to come out to rectify the problem. Telkom DSL Line is Included with my package, so I am still wondering why I needed to report the faults for the first couple of times with Telkom) . Afrihost blames Telkom and Telkom blames Afrihost.... I am really getting fed up with both AFRIHOST AND TELKOM's serves delivery that I pay for promtly every month !! I basicly never get the correct line speed with my DSL line and WHY am I still paying Afrihost and Telkom for unacceptable service! AFRIHOST PLS KEEP ME POSTED ASAP WHEN FIBER IS READY AND AVAILABLE IN MY AREA!! Or I will be forced to cancel my services with Frihost And Telkom end of January 2017.</p>

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Replies (1)
's update26 Jan 2017, 16:37
Reviewer Update

I am very appreciative after my complaint to Telkom. I was assisted by Garreth from Telkom and the problem was sorted out in a professional manner. Thanks