Frustrated

I’ve signed up for Fibre Internet on the 10th of August 2018. Today marks 5 months and I still don’t have Internet. I’ve made many phone calls and the staff is super nice and helpful and then..... nothing happens. It is not entirely Afrihost’s fault but from what I gather too many cooks. Vumatel had 3 botched installations then a communication gap and now it is the courier companies fault. Can somebody please just read this and deliver!!’