From Good to THE WORST

I have been struggling with internet connectivity for some weeks now. Telkom have tested the line and they can't find anything.<br> Afrihost had an issue with their network, which they admitted, but there was no formal communication to their clients on this. Then it just went silent. Now, I am having more and more issues every day and its been 2 days since I responded to their email. This email I couln't respond to since I couldn't load my gmail account due to connectivity. <br> I have asked them to call me regarding another product before which hasn't happened. To be fair, they did call, but it was at the exact time I asked them not to call since I was in a meeting. In the voicemail the guy said he would call again but never did.<br> <br> All in all, I am now gatvol of them and I'm hoping a manager can actually see this and decide to earn a bit of his/her salary and call me. I'm so done with them its not even funny. At this stage I don't even care if the problem is somewhere else, I can't believe they would deliver such horrible customer service. I used to be in a support position at an ISP and I know that its not impossible.<br> <br> Its sad since I used to rave about their service.