From best ISP in SA to WORST ISP in SA

I cancelled my services on the 3rd of February with Afrihost, and requested that my ADSL line be migrated back to Telkom. A couple of days later I receive a notification that my line has been scheduled for cancellation. I immediately contact Afrihost who says they will ensure that it is not cancelled and merely migrated back to Telkom. After the line is back up, I notice that I can now not sync at 10mbit anymore and the max sync I receive is 4mbit. After further investigation it turns out that my line has been moved to another DSLAM. Who authorized this?<br> <br> The 2nd of March my line is still not migrated back to Telkom, so a ticket is logged with Afrihost (RUE-***6). Two days later and no reply, I mail again, no reply. One day later I mail again, no reply. Three days later I mail again, no reply. I phone a day later, with a agent promising me someone will respond, no reply. I phone again, with more promises of a reply, guess what no reply. Thus here I am. This is absolutely pathetic, that two weeks into requesting feedback I am still yet to receive a reply. Now sitting with a line that is so atrocious that calling it intermittent is sugar coating it. Thanks afrihost, thanks a lot