Four weeks of downtime, still no change

After four weeks of no internet line my job is starting to suffer as I simply cannot afford to keep forking out for a) a service that is not being supp**** and b)mobile data to meet my daily needs. Back and forth between you and Telkom, this tennis match needs to finish so that your paying customers can get their services. Disgusting lack of effort from every party, only more and more excuses. It's the one thing you people can do.