JA
John A

1 reviews | Active since Dec 2014

26 Jun 2021, 00:19

Forced fibre upgrades from AFRIHOST!!!

I got my fibre in the pure fibre promotion, I got the 8/2mbps package, it was the cheapest package at R499 but it was fine for my needs , then Afrihost sent me an email stating they have give me a forced upgrade 10/10mbps at R599 per month from 1st April 2021because Vumatel is discontinuing the 8/2mbps, ok I wasn't happy but I didn't complain , tonight I received another email Afrihost saying I'm getting a forced upgrade to 20/10mbps at R648 for 1Aug 21, but no mention as to the reason why , so in 4months they will have increased by month bill by approximately 30% , I feel I'm getting ********** to pay extra for more speed which I don't and don't want.

I never had anything negative to say about Afrihost, I only had positive feedback for them but now I think they have gone to far , they must sell products if they going to keep making them obsolete and force customers to remain on products at a higher price.

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