FIBRE LINE DOWN!!!

ive had an on going battle with afrihost to get someone out to sort out a broken connection, i logged my first call on the 23 May 2025. the call centre agent did not log the ticket. i continued calling daily till this morning and i have yet to get an answer as to when someone will be sent to fix my line. i have fought endlessly. my ticket was then only logged on the 27 May and still no technician sent out to site. afrihost has a turn around time of maximum 48- 72 hours and i have not had my line restored as yet. now i am liable to pay afrihost my subscription fee for a line that has been down for almost two weeks!!!!!!

i have communicated with countless call centre agents and each one had given me a different excuse. afrihost is the worst service provider ever!!!!

afrihost blames vumatel and vumatel doesnt have a customer service, so technically not one person can be of any assistance to me!!!!